• Golden Mile Industrial Park,
    Breaffy Road, Castlebar,
    Co. Mayo
    F23 DF44
  • E-mail us

    sales@messageworks.ie
  • Customer service

    Monday – Thursday 8.30am to 5.00pm

    Friday 8.30am to 4.00pm

Privacy Policy for Message Works

At Message Works, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  1. Personal Information: When you place an order or register on our site, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
  2. Non-Personal Information: We may collect non-personal information about your interaction with our site, including your IP address, browser type, device information, and browsing patterns.
  3. Cookies: Our site uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  1. Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and delivery updates.
  2. Customer Service: To respond to your inquiries, provide support, and improve our customer service.
  3. Personalisation: To tailor our website and services to your preferences.
  4. Marketing: To send you promotional materials and updates about our products and services, with your consent.
  5. Analytics: To analyse how our site is used and improve its functionality and performance.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes we specify.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Protecting Your Information

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request that we correct any inaccuracies in your personal information.
  3. Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  4. Objection: You can object to the processing of your personal information in certain circumstances.
  5. Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  6. Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.